Terms of service

Welcome to CottonThread. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

Acceptance of Terms

By visiting our website or purchasing products from CottonThread, you agree to comply with these Terms of Service, our Privacy Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these terms, please do not use our website.

Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website and make purchases.

Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

CottonThread reserves the right to:

Modify product prices at any time without prior notice.
Correct pricing or description errors.
Discontinue any product without notice.
Limit the quantity of products available for purchase.

Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability.
Pricing or listing errors.
Suspected fraudulent activity.
Violation of these Terms of Service.

If your order is canceled after payment has been received, the applicable refund will be processed using the original payment method or another suitable refund method.

Payments

We accept payments through secure third-party payment providers. By placing an order, you represent that you are authorized to use the selected payment method.

Cash on Delivery (COD) may be available for eligible orders and locations.

Shipping

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

CottonThread is not responsible for delays caused by third-party logistics providers after the order has been dispatched.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

User Responsibilities

When using our website, you agree not to:

Provide false or misleading information.
Use the website for unlawful or fraudulent purposes.
Attempt to interfere with the security or functionality of the website.
Copy, reproduce, or misuse any content without prior written permission.

Intellectual Property

All content on this website, including text, graphics, logos, images, product photographs, designs, icons, and other materials, is the property of CottonThread or its licensors and is protected by applicable intellectual property laws.

No content may be copied, distributed, modified, or reproduced without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, CottonThread shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Third-Party Links

Our website may contain links to third-party websites for your convenience. CottonThread does not control or endorse these websites and is not responsible for their content, services, or privacy practices.

Indemnification

You agree to indemnify and hold CottonThread harmless from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website or violation of these Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

Changes to These Terms

CottonThread reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes become effective immediately upon being published on this website. Continued use of the website after such changes constitutes your acceptance of the revised Terms.