Privacy policy

Effective Date: July, 2021

At CottonThread, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

IP address
Browser type and device information
Pages visited and browsing activity
Date and time of website visits
Cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

Process and fulfill your orders.
Deliver products and services.
Process payments securely.
Provide customer support.
Improve our website, products, and shopping experience.
Send order confirmations, shipping updates, and other service-related communications.
Prevent fraud, unauthorized transactions, and security threats.
Comply with applicable legal obligations.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Payment Information

Payments are processed through trusted third-party payment providers. CottonThread does not store your complete debit card, credit card, or banking information on its servers.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Shipping and logistics partners for order delivery.
Payment service providers for payment processing.
Technology and service providers that help operate our website.
Government authorities or legal entities when required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders.
Maintain business records.
Resolve disputes.
Comply with legal, tax, and regulatory requirements.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permitted.
Withdraw consent for certain data processing activities.

Third-Party Services

Our website may contain links to third-party websites or services. CottonThread is not responsible for the privacy practices or content of those third-party websites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon being published on this website. Continued use of the website after any updates constitutes your acceptance of the revised Privacy Policy.